Damage Assessment
We inspect the visible accident damage and identify what needs to be documented before repairs are planned.
Insurance Repairs · Moorabbin
Insurance Smash Repairs Moorabbin
If your vehicle has been damaged in an accident and the repair may involve an insurance claim, Paintworks Autobody can help with the repair side of the process from our Moorabbin workshop. We assess the damage, prepare repair information and complete panel and refinishing work once the required approvals are in place. We work with repair claims involving major Australian motor insurers and provide free repair quotes from our Moorabbin workshop.
A Simpler Starting Point
What We Can Help With
Repair Estimate & Scope
The repair scope can include panel work, parts, preparation and refinishing required for the specific vehicle.
Insurer Communication
Where applicable, we can assist with repair information, assessment queries and documentation during the claim process.
Panel Beating
Damaged body panels are assessed for repair or replacement depending on the nature and severity of the damage.
Spray Painting
Repaired areas are prepared and refinished using colour-matching processes appropriate to the job.
Hidden Damage
If additional damage is discovered after disassembly, it can be documented before further repair work proceeds.
Insurance Repair Support
We Work With Claims Involving Major Insurers
Paintworks Autobody has experience handling vehicle repairs involving major Australian motor insurers. We can prepare repair information, assist with assessment queries and keep you updated as the repair progresses. If you are unsure whether we can assist with your insurer, contact our Moorabbin team before authorising repairs.
Free Repair Quotes
Send clear photos of the damage and your vehicle details for a free repair quote or assessment of the next step.
Eligible Excess Assistance
Reduced or waived excess may be available on eligible claims. Ask our team what may apply to your repair.
Not-at-Fault Towing
Eligible not-at-fault customers can access free 24/7 towing across Melbourne when their vehicle is repaired with Paintworks Autobody.
After an Accident
What to Do Before the Repair Starts
- Make sure everyone is safe and seek emergency assistance if required.
- Exchange driver and vehicle details where appropriate.
- Take clear photos of the vehicles, damage and surrounding scene when safe to do so.
- Contact your insurer and check the terms of your policy.
- If you want Paintworks to assess the repair, send us the damage photos and vehicle details.
Your Choice of Repairer
Whether you can choose your own repairer depends on the terms of your policy. Before authorising repairs, check your Product Disclosure Statement (PDS) or ask your insurer what choice-of-repairer provisions apply.
We can explain the repair process, but insurance cover, liability, excess and policy entitlements remain matters for you and your insurer.
Claim Types
Private, At-Fault & Not-at-Fault Repair Enquiries
Not at Fault
If another party may be responsible, keep photos and driver details and contact our team to discuss the repair. Eligible not-at-fault customers may also qualify for free 24/7 towing across Melbourne.
At Fault / Own Damage
Your policy may cover repairs subject to its terms, excess and limits. Confirm those details with your insurer before authorising work.
Private Repair
If you are not claiming through insurance, we can still assess the body damage and discuss the repair work required.
Why Paintworks Moorabbin
Local Accident Repair Support
One Workshop, Clear Next Steps
Our Moorabbin team can assess the damage, discuss the body repair process and help you understand what information may be needed for the repair assessment.
Send Photos Before You Visit
Our online form lets you send up to five damage photos, vehicle details and your preferred appointment time before the workshop contacts you.
Paintworks Autobody Moorabbin
Unit 1/9 Ebden St, Moorabbin VIC 3189, Australia
Mon–Fri 8:00 a.m. – 4:00 p.m. · Sat & Sun closed
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Insurance Smash Repair FAQs
Do you handle insurance smash repairs in Moorabbin?
Yes. We handle insurance-related accident repair enquiries from our Moorabbin workshop.
Do I have to use my insurer’s suggested repairer?
It depends on your policy. Check your PDS or ask your insurer whether your cover includes choice of repairer.
Can I upload photos before visiting?
Yes. Upload up to five clear damage photos through our online repair assessment form.
What if more damage is found later?
Additional damage discovered during repair can be photographed and documented before the repair scope is updated.
Do you work with major insurers?
Yes. We work with repair claims involving major Australian motor insurers. Contact us if you are unsure about your insurer or claim process.
Are repair quotes free?
Yes. You can send clear damage photos and vehicle details online for a free repair quote or contact our Moorabbin workshop.
Need an Insurance Smash Repair in Moorabbin?
Send us photos of the damage and your vehicle details for a free repair quote. We can review the enquiry and contact you about the next step.
Get a Free Quote